About HotelCard
Welcome to HotelCard, your gateway to exceptional discounts at hotels in Switzerland and neighbouring regions.
Our company is based in Zurich, Switzerland. We love Switzerland. We love hotels. We love to travel and explore. And we believe in local and sustainable tourism. We would like to encourage you to discover Switzerland with us. Whatever the season, whether it's a city break, a spa weekend or a sports activity.
Unlike other providers, HotelCard takes no commission or fees from our valued partner hotels. This approach allows us to support hundreds of small and family-run hotels, increasing their occupancy rates in the low season. It's a win-win scenario where our valued members benefit from exceptional value and memorable experiences. And above all, they get to know and love the beauty of Switzerland.
What we stand for
Up to 50% discount in 500 hotels
ecoParticipation in HotelCard is free for our partner hotels. They can make full use of their free rooms and HotelCard holders receive discounts of up to 50%. A win-win situation for everyone.
A for Ascona, Z for Zermatt
terrainDiscover all corners of Switzerland and save an average of EUR 100 per night. Whether you're hiking in the mountains, relaxing in the thermal baths or enjoying gelati on the shores of Lake Lugano, with HotelCard you'll always get more out of your travels.
Satisfied or money back
card_travelYour satisfaction is important to us. If the HotelCard does not meet your expectations, you can cancel the purchase within 14 days, provided no booking has been made.
The story behind HotelCard
HotelCard's journey began in 2009, right at the kitchen table of a young Swiss entrepreneur. Driven by a desire to increase the occupancy rate of his father-in-law's hotel in the picturesque Engadine Valley, a clever concept was born - the "half-price travel pass for hotels", inspired by the popular Swiss half-price pass for public transport. This innovative idea was eagerly embraced by numerous hotels as partner establishments, and the membership base flourished, experiencing remarkable growth in the years that followed.
At the beginning of 2020, the company's leadership changed with the appointment of Twint founder Thierry Kneissler as the new Chairman. The new management made significant investments to implement best-in-class booking technology and slightly adapt the business model to meet the ever-evolving needs of both hotels and members. The efforts have paid off, as the once Swiss insider tip is now more popular than ever with members and hotels alike, and continues to grow in popularity both in Switzerland and in neighbouring countries.
Claudio Grisch, CEO
Thierry Kneissler, Chairman of the Board
Contact
For customers
You can manage your personal details and your HotelCard membership online.
Browse our FAQ, open a ticket with our Customer Service, or send us an e-mail: kontakt@hotelcard.com
+49 (0) 800 006 01 09
(free of charge for calls from Germany)
09:00 - 12:00
14:00 - 17:00
09:00-12:00
For partner hotels
Manage your hotel on our Extranet or register your hotel to join HotelCard.
Do you want more information or have questions? office@hotelcard.com